Shipping & Delivery Update

Shipping & Delivery Update

We ship worldwide! Our standard shipping service is CTT, which is the most affordable option. Please note that from January 1, 2026, the regular CTT service no longer includes a tracking number. If you require trackable shipping, please select the UPS option at checkout. Whenever possible, we will always try to ship using the best available option.

All orders are usually dispatched within 48 hours.
Orders that include pre-order items will be shipped in a single package once the pre-order becomes available. If you prefer in-stock items to be shipped separately, please contact us in advance — additional shipping costs will apply.

You will receive an email notification once your order has been packed and is ready for dispatch. To check your order status and tracking details, please select the “Create account” option during checkout. To ensure you receive all updates, please add orders@chaputa.com to your email whitelist.